Guest wifi for  Hospitality

“Our customers depend on connectivitly. Guest WiFi allows our clients to conduct business, stay connected to loved ones, and of course, be entertained. With high-speed 802.11ac in all of our properties, our guests can count on reliable performance.” 


 - Jim Amorosia, CEO of Motel 6 and Studio 6

Jurumani and Cisco Meraki helps hoteliers learn more about the guests. Using presence-based data to build powerful analysis tools, the hospitality industry can implement feedback to improve guest experience. Furthermore, guest experience can be amplified through secure, branded guest WiFi incorporating a Facebook Login and perfectly timed mobile offers. 

 This analysis can be done across multiple sites to help hotels understand foot traffic and guest behavior to increase guest loyalty and attract new customers. The services offered enable hoteliers to manage appeal, engagement and loyalty across multiple property sites. 

Actionable feedback to improve guest experience

CMX LOCATION ANALYTICS FOR HOSPITALITY

Multi-site analysis and reporting of guest Wifi activity helps hotels understand foot traffic and user behavior.

Detect presence of guests via their mobile devices with Cisco Meraki cloud-managed access points.

Broaden understanding of hotel locations by gaining visibility into users connecting to WiFi as well as passersby.

Take advantage of rich statistics on new guests, guest loyalty, and time spent in your facilities.

Use analytics data to make decisions on staffing, hotel gym hours, employee and BYOD policies, and more.

Extend location analytics by integrating with existing customer relationship management (CRM) systems.

CMX IN HOSPITALITY


Guest wifi Insights

Cisco Meraki uses presence-based data to build powerful analysis tools, helping hoteliers learn about their guests. 

Quantify site visits, how often guests return, and location dwell time to understand the impact of staff volume, hours of operation, or special promotions. 

Discover aggregate and anonymous customer demographics (age, gender, language) via Meraki WiFi with Facebook Login. 

Identify what drives guest loyalty with insight into daily, weekly, and monthly visitors.

guest wifi

Engagement

Enhance guest experience with secure, branded guest WiFi, Cisco Meraki WiFi with Facebook Login, and timely mobile offers. 

Customize guest experience with branded splash pages or use Meraki’s WiFi with Facebook Login. 

Increase Facebook impressions and brand awareness by seamlessly encouraging “likes” and check-ins. 

Drive hotel and event traffic through targeted, timely offers to mobile devices.

guest wifi

Actionable Results

Make data-driven decisions to drive onsite foot traffic, increase guest loyalty, and attract new customers 

Use analytics data to replicate the most effective drivers of foot traffic across your locations. 

Capitalize on repeat visits and longer dwell times to target and improve guest services, driving loyalty and revenues. 

Generate new customers through event-driven interaction.

guest wifi

CMX LOCATION ANALYTICS METRICS

Number of passersby vs. guests spending time at a specific location. Determine peak business hours and identify what drives guests to your hotel.

APPEAL


ENGAGEMENT


LOYALTY


MULTI-SITE

CISCO MERAKI PROVIDES A COMPLETE SOLUTION FOR the HOSPITALITY sector


Real-time location analytics

Integrated display of key metrics that measure the appeal, engagement, and loyalty of guests.


Guest WiFi

Guest WiFi solution enables secure, Internet-only access, Meraki WiFi with Facebook Login, and on-the- fly guest logins.


Centralized Management

Centralized visibility and control over all your networks from a single web-based dashboard.