Detect presence of guests via their mobile devices with Cisco Meraki cloud-managed access points.
Multi-site analysis and reporting of guest Wifi activity helps hotels understand foot traffic and user behavior.
Broaden understanding of hotel locations by gaining visibility into users connecting to WiFi as well as passersby.
Take advantage of rich statistics on new guests, guest loyalty, and time spent in your facilities.
Use analytics data to make decisions on staffing, hotel gym hours, employee and BYOD policies, and more.
Extend location analytics by integrating with existing customer relationship management (CRM) systems.
Guest wifi Insights
Cisco Meraki uses presence-based data to build powerful analysis tools, helping hoteliers learn about their guests.
Quantify site visits, how often guests return, and location dwell time to understand the impact of staff volume, hours of operation, or special promotions.
Discover aggregate and anonymous customer demographics (age, gender, language) via Meraki WiFi with Facebook Login.
Identify what drives guest loyalty with insight into daily, weekly,
and monthly visitors.
Enhance guest experience with secure, branded guest WiFi, Cisco Meraki WiFi with Facebook Login, and timely mobile offers.
Customize guest experience with branded splash pages or use Meraki’s WiFi with Facebook Login.
Increase Facebook impressions and brand awareness by seamlessly encouraging “likes” and check-ins.
Drive hotel and event traffic through targeted, timely offers to
Make data-driven decisions to drive onsite foot traffic, increase guest loyalty, and attract new customers
Use analytics data to replicate the most effective drivers of foot traffic across your locations.
Capitalize on repeat visits and longer dwell times to target and improve guest services, driving loyalty and revenues.
Generate new customers through event-driven interaction.
Number of passersby vs. guests spending time at a specific location. Determine peak business hours and identify what drives guests to your hotel.
Cloud Management Architecture
- Network-wide visibility and control.
- No on-site controller hardware.
- Automatic monitoring and alerts.
- Seamless over-the-web upgrades.
- Scales to networks of all sizes.